Privacy/Security Policies
Your Information is Protected

ITA Group, Inc. has a strong commitment to respecting your concerns about privacy.

We understand you may have questions about whether and how we collect and use information. We have prepared this statement to inform you of the privacy principles governing this website.

Non-Individually Identifiable Information Collected Automatically

In some cases, we may collect information about you that is not individually identifiable. Examples of this type of information include the type of Internet browser you are using or the type of computer operating system you are using.

About Cookies

Many websites, including this site, use cookie technology to help users navigate efficiently. When you make selections or set preferences on our site, our site will send a request to your web browser to record some (but not all) of your selections in a "cookie" file. The cookie is a small text file that resides on your hard drive. From time-to-time, our site will request the cookie from your browser so that we can retrieve the stored information and you do not have to make the same selections over and over again.

We never use cookies to store personal information, such as passwords or credit card numbers, nor can the information we store in the cookie ever be read by any website other than ours.

Note: With most browsers, a user can set the preferences to show a warning each time a cookie request is received. You can also usually set the browser not to accept cookies at all. However, doing so will require you to enter similar data each time you visit this site.

Security Policy

When you are asked for confidential account information, we will require that a secure "session" first be established using Secure Socket Layer (SSL). Before this data is transmitted, our site will first establish a secure "session" using SSL. This technology encodes information as it is being sent over the Internet between your computer and our secure servers, helping to ensure that the information remains confidential.

You will know when a secure "session" is taking place, because your browser will display an indicator of whether your session is secure or not. For example, a broken key symbol may appear in the bottom bar to indicate you are visiting an insecure site; an unbroken key will indicate a secure site. You should see an unbroken key during each visit to this site.

SMS Communications

ITA Group Travel Alerts is an SMS messaging program operated by ITA Group for registered travel program participants. By opting in, participants agree to receive text messages related to their participation in an ITA Group travel program.

If you elect to receive SMS communications from ITA Group, we may use your mobile phone number to send travel updates, event communications, travel disruption notifications, and emergency travel or safety alerts. Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP. SMS consent and mobile phone numbers are used solely for delivering the requested communications and are not sold or shared with third parties for their marketing purposes

Messages may include:

  • Travel logistics
  • Travel updates
  • Event communications
  • Program-related information
  • Travel disruption notifications
  • Severe weather alerts
  • Natural disaster notifications
  • Security advisories
  • Emergency travel and safety notifications

Consent

Participants provide consent during the travel registration process by supplying a mobile telephone number and affirmatively selecting the option to receive SMS communications.
Consent to receive text messages is not a condition of purchase.

Message Frequency

Message frequency varies based on travel activity, event participation, program communications, travel disruptions, and emergency circumstances.

Message and Data Rates

Message and data rates may apply according to your wireless service plan.

Opt-Out Instructions

To stop receiving messages, reply STOP to any message.
After opting out, you will no longer receive SMS communications from the ITA Group Travel Alerts program unless you subsequently re-enroll.

Help Instructions

For assistance, reply HELP to any message.

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Amendments

ITA Group reserves the right to modify these Terms & Conditions at any time. Continued participation in the messaging program constitutes acceptance of any updated terms.

Contact Us with Any Questions or Comments

We welcome your questions and comments about privacy. Please email us at travelrequest@itagroup.com.